Online Account Registration

Frequently Asked Questions
Question: Do I need an Online Account to place Online Orders or participate in the WOW Point Auctions?
Answer: Yes, in order to utilize the services on our site, you are required to create an Account.
Question: Why do I need an Online Account?
Answer: Holiday Market uses a centralized account system that lets customers manage all aspects of our site, including WOW Point Auctions, Online Orders, and future sub-systems, in one place without having to remember multiple sets of login information.
Question: What can I do with my Holiday Market Online Account?
Answer: You can review your previous bidding history and Online Deli purchase history through your user profile page. You may re-order previously placed Online Deli Orders by going to your User Profile, clicking on a specific Order ID and then clicking on the Re-Order button.
Question: Do I need a Rewards Card to register an account?
Answer: No, you do not need a Rewards Card to register an account. Attaching a Rewards Card to your online account allows you to participate in our WOW Point Auctions.
Question: After Registering I saw a notification stating that my Reward Card was unable to be verified. What does this mean?
Answer: When you register for an online account, we first check to see if the Reward Card has been activated at the store and registered on our website (Rewards Card Registration).

If the Rewards Card is registered, we then compare the email address you have on file with your Rewards Card to the email address (username) you are registering an online account with.

If the two email addresses do not match, or you have no email address attached to your Rewards Card account, you will receive the notification that we were unable to verify your Rewards Card.

This is an extra security measure that has been put into place, to insure the correct Customer has access to the points for bidding purposes on our WOW Points Auction Site.
Question: Was my account registration unsuccessful because my Rewards Card could not be verified?
Answer: No, the registration is still successful, with or without verification of your Rewards Card.
Question: How do I add my Rewards Card, to my account, if it was unable to be verified when I registered?
Answer: Contact Customer Service at 1-800-286-8444 to have them add your Rewards Card to your online account after you have registered.
Question: What happens if I change my email address?
Answer: If you change your email address you may Contact Customer Service at 1-800-286-8444 and they can change your account email (username) for you.
Question: Does creating an account affect my Rewards Card registration information?
Answer: No, the Online Account System is separate from and has no effect on your Rewards Card registration information.
Question: Does registering an Online Account also register my Rewards Card, if I have not done so already?
Answer: No, you must Register your Rewards Card Here
Question: When I try to log in, I get a message that my account is 'Disabled' or 'Locked', what does this mean?
Answer: Your account has been locked due to one or more of the following reasons:
  • Too many Failed Login attempts
  • Suspected Malicious Activity on your Account
  • Various Other non-specific Reasons
You will need to contact Customer Service at 1-800-286-8444 have your account re-enabled
Question: I deleted/did not receive a Registration Confirmation email when I registered. How can I get a new one?
Answer: You may request a new confirmation email Here