Privacy Policy

1. Our Commitment to Privacy:  
This notice describes our Privacy Policy. Our privacy policy is designed to advise you about how we collect, use, and protect the personal information we may collect from you when you visit our stores, use our products and services, visit our websites, use our mobile applications, participate in our programs or otherwise interact with us. We define "personal information" as non-public information that pertains to your identity or is capable of being associated with your identity. We do not sell your personal information to others.

2. What Information Is Collected: (a) Information You Provide to Us: We collect any personal information you provide us. Examples include shopping in our stores, using our websites or mobile applications, registering for the Rewards Program, contacting customer service, applying for a job or requesting emailed receipts. You can choose not to provide certain information, but you may not be able to take advantage of all of our services and features.

(b) Automatic Information: When you visit our stores, use our websites or mobile applications, your Internet Protocol (IP) address and transactional data such as time date and amount of transaction, and other information may be automatically collected. We only treat this information as personal information if we combine it with other information that may identify you.

(c) "Cookies": Cookies are pieces of information that are transferred to your computer from a web server. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. We use cookies in order for you to navigate and access secure areas of our website, as well as to allow us to analyze how our customers use our website.

3. How and When the Information Is Used:
The information we collect is used for administering our business activities, including but not limited to responding to your requests or inquiries, processing your transactions, providing you with information about our products and services, conducting in-house market and sales research, analyzing transactions, considering employment applications or investigating unlawful activity.

4. Who Has Access to the Information:
Information about our users is important to us, so we take care of it. We do not sell or rent your personal information to others. If you apply for employment, we will share personal information to a service provider for the limited purpose of evaluating you for employment. Any such service provider is precluded by contract from using or disclosing the personal information for any other purpose.

5. Methods We Use to Protect Your Information:
We use security hardware and software to protect the confidentiality of your personal information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to personal information, as well as limit the use and disclosure of such information to authorized persons.

6. Privacy Rights under the California Consumer Privacy Act of 2018 (CCPA):
If you are a California Consumer, you have the following rights under the CCPA:

(a) You have the right to know what categories and specific pieces of personal information are collected about you. As such, you may submit a verifiable consumer request by contacting our customer service department by phone at (800) 286-8444 or by using the contact link at http://shopholidaymarket.com.

(b) You have the right to know what personal information is sold, shared, or disclosed with third parties. You may submit a verifiable consumer request by contacting our customer service department by phone at (800) 286-8444 or by using the contact link at http://shopholidaymarket.com.

(c) You have the right to opt-out of the sale of your personal information. As stated above, we do not sell personal information we collect.

(d) Subject to statutory exclusions, you have the right to request that we delete the personal information that we have collected about you. You may submit a request for deletion by contacting our customer service department by phone at (800) 286-8444 or by using the contact link at http://shopholidaymarket.com.

(e) If you exercise your rights under the California Consumer Privacy Act of 2018 (CCPA), you have the right to not be discriminated against.

7. Notice at Collection (CCPA):

A. We collect, and have collected over the preceding 12 months, the following categories of Personal Information as defined by the CCPA:

1. Identifiers such as a real name, alias, postal address unique personal identifier (such as pixels, cookies, web beacons), social security number, IP address, email address, phone number, passport number, customer number, account name, ID card information, or other similar identifiers.
2. Physical characteristics or descriptions, signature, education, employment history, bank account information, medical information, financial information, or health insurance information.
3. Protected classification characteristics such as age, race, color, ancestry, national origin, marital status, religion, sex, veteran or military status, medical condition, and mental or physical disability.
4. Commercial information, records or personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
5. Internet and other electronic network activity information including, but not limited to, browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
6. Geolocation data.
7. Audio, visual, and similar information.
8. Education information.
9. Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

B. We collected personal information from the following categories of sources:

1. Directly from you. For example, when you create an account, make a purchase, apply for or accept an employment position with us, interact with us on behalf of another business, etc.
2. Directly and indirectly from activity on our websites, social media pages, and mobile applications. For example, see the types of collection in the "Automatically Collected Information" and "Cookies" sections above.
3. Service providers who provide Services on our behalf such as those used to process your payments and requests, verify your information or assist with your employment screening.

C. We use collected personal information for the following business or commercial purposes:

1.Provide customer service, including responding to your requests or inquiries.
2. Process and complete your transactions including, as applicable, order confirmation, billing, enrollment and participation in our Rewards Program, participation in our online auctions or other programs, and deliverance of products or services.
3. Personalize your experience with our company and allow us to create offers that are tailored to you.
4. Communicate with you about new products or services, sales or savings events, and other information.
5. Include you in our internal market research, surveys, promotions, sweepstakes, and contests.
6. Evaluate and improve your shopping experience and/or existing products and services.
7. Alert you about a product safety announcement or recall.
8. Keep a record of our interactions with you whenever you reach out to us.
9. Verifying and validating your identity or otherwise preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of personal information, our website or data systems or to meet legal obligations.
10. Processing and evaluating your application and related information you submit as a job applicant.
11. Interacting with you when you contact us as a vendor or on behalf of another business.
12. Enforcing our Terms of Use and other agreements or to comply with a legal obligation.

D. Selling and Sharing of Personal Information.

1. We do not sell the Personal Information we collect to third parties and, in the preceding twelve months we have not sold any Personal Information we have collected.
2. We share the following categories of Personal Information we have collected with Service Providers for a business purpose and, in the preceding 12 months have shared the following categories of Personal Information we have collected with Service Providers for a business purpose: Category 7(A)(1)-Personal Identifiers and Category 7(A)(2)-Physical Characteristics.

8. Children:
Neither our Rewards Program, websites or mobile applications are intended to provide services or sell products to children under the age of 18. If you are under 18, you may use these services only with the involvement of a parent or guardian.

9. Consent:
By shopping with us, using our websites or mobile applications, or participating in our Rewards Program, you consent to the collection and use of your personal information, subject to all applicable laws, and agree to the terms of this Privacy Policy.

8. Changes to Privacy Policy:
If our Privacy Policy or procedures change, we will immediately post those changes to our website. Any such changes will be effective immediately upon being posted, unless otherwise stated in the change.

9. Contact Us:
If you have questions or comments about this Privacy Policy or other privacy-related matters, you may contact our customer service department at 800-286-8444 or by using the contact link at http://shopholidaymarket.com.