PRIVACY NOTICE: To learn more about the categories of information we collect through your use of this website and how we use that information, please see our Privacy Policy.

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Privacy Policy

Effective: January 1, 2020
Last Updated: Last Updated: November 25, 2020

Introduction
This Privacy Policy describes how North State Grocery, Inc. and its subsidiaries and affiliates ("North State Grocery", "we", "us", or "our") collects, uses, stores, and shares your information: (1) when you access and/or use our websites at http://shopholidaymarket.com and http://shopsavmor.com ("Websites"); (2) when you visit one of our physical locations ("Stores"); (3) when you use our products and services ("Services"); (4) when you communicate with us in any manner, including by email, fax, telephone, or in person; and (5) when we interact with certain third-parties.

Acknowledgment
Please read this Privacy Policy carefully. The practices described in this Privacy Policy are subject to applicable laws in the places in which we operate.

BY ACCESSING AND/OR USING OUR WEBSITES AND/OR SERVICES, VISITING OUR STORES, OR BY COMMUNICATING WITH US IN ANY MANNER, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.

What Type Of Information Do We Collect And How Do We Use It?
Depending on how you interact with us and what third parties we engage with, we may collect a variety of categories of your information. Below is a list of the categories of information we may collect from or about you, a description of where we have collected that information, how we use that information, and whether and to what extent we share that information.

Please note, this list is prospective and is also reflective of our practices in the 12 months preceding the date this privacy policy was last updated.

What Information Is Collected?

Personal Identifiers such your first and last name, signature, telephone number, persistent online identifier(s) such as certain types of IP addresses, driver's license number, certain biometric information, license plate information, and related information.

Where Do We Collect This Information From?

  • Individual users of our Websites and/or Services.
  • Individuals when they sign up for a Rewards Program.
  • Individuals when they contact customer service, or request emailed receipts.
  • Visitors to our Stores.
  • Individuals who communicate with us.
  • Internet service providers.
  • Vendors and third-party service providers.

How Do We Use This Information?

  • To ensure you have consistent and reliable access to our Websites, Services, and Stores.
  • sign-you up for newsletters and related North State Grocery communications.
  • notify you of product recalls.
  • administer contests and sweepstakes.
  • complete a transaction with you either online or in our Stores.
  • conduct in-house market and sales research.
  • complete customer service inquiries.
  • ensure compliance with relevant laws and regulations.
  • detect security incidents and protect against deceptive, fraudulent, or illegal activity.
  • debug and repair errors that impair existing functionality of internal resources, networks, and databases, including our Websites.
  • perform statistical analysis concerning your use of the Websites.

Categories of Third Parties With Whom We Share This Information

  • Affiliated entities and/or subsidiaries.
  • Vendors and/or service providers.

Electronic activity information such as your interactivity with our Websites and emails.

Where Do We Collect This Information From?

  • Individual users of our Websites.
  • Recipients of our electronic communications.
  • Automatically from user devices.

How Do We Use This Information?

  • ensure you have consistent and reliable access to our Websites.
  • ensure compliance with relevant laws and regulations.
  • conduct in-house market and sales research.
  • detect security incidents and protect against deceptive, fraudulent, or illegal activity.
  • debug and repair errors that impair existing functionality of internal resources, networks, and databases.
  • perform statistical analysis concerning the use of our Websites and communications.

Categories of Third Parties With Whom We Share This Information

  • Affiliated entities and/or subsidiaries.
  • Vendors and/or service providers.

Audio and visual information, such as security surveillance footage and recorded telephone calls.

Where Do We Collect This Information From?

  • Individual visitor(s) to the Stores.
  • Individuals who communicate with us via telephone.

How Do We Use This Information?

  • To ensure you have consistent and reliable access to our Services and Stores.
  • complete a transaction with you.
  • facilitate a customer service inquiry.
  • conduct in-house market and sales research.
  • ensure compliance with relevant laws and regulations.
  • detect security incidents and protect against deceptive, fraudulent, or illegal activity.

Categories of Third Parties With Whom We Share This Information

  • Affiliated entities and/or subsidiaries.
  • Vendors and/or service providers.

Commercial information, such as your purchasing history with us.

  • Where Do We Collect This Information From?
  • Individual visitors to our Websites and Stores.
  • Vendors and third-party service providers.
  • How Do We Use This Information?
  • provide various services, such as discount programs.
  • analyze how our Services are being used.
  • conduct in-house market and sales research.
  • complete a transaction, or to facilitate a customer service inquiry.
  • ensure compliance with relevant laws and regulations, including contractual obligations.
  • detect security incidents and protect against deceptive, fraudulent, or illegal activity.
  • debug and repair errors that impair existing functionality of internal resources, networks, and databases.
  • Categories of Third Parties With Whom We Share This Information
  • Affiliated entities and/or subsidiaries.
  • Vendors and/or service providers.

Do We Sell Your Information?
No. We also have no actual knowledge that we sell the information of minors under the age of 16.

Do We Share Your Information?
We only share your information with entities outside of North State Grocery in the following circumstances:

  • With your consent, whether it is provided in writing, online, orally, or in person.
  • In a business transfer, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership.
  • To vendors and service providers, including those partners who complete transactions or perform services on our behalf.
  • For legal process and protection, in order to satisfy any law, regulation, legal process, governmental request, or where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
    • Enforce or apply agreements, or initiate, render, bill, and collect on agreements;
    • Protect our rights or interests, property or safety or that of others;
    • In connection with claims, disputes, or litigation - in court or elsewhere;
    • Protect users of our Websites and others from fraudulent, abusive, or unlawful conduct;
    • Facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government; and/or
    • In case of an emergency.

Links To Third Party Sites
Our Websites may, from time to time, contain links to third party websites and services. Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review. This Privacy Policy applies to our practices only, as described above, and we do not accept any responsibility or liability for the policies or practices of any third parties.

Third Party Tracking / Do Not Track
Our Websites may, from time to time, collect information about your online activities, over time and across our Website and/or Application or other websites and/or applications. When you use our Website and/or Application, third parties may also collect information about your online activities, over time and across different internet websites, online or cloud computing services, online applications, or mobile applications. Some browsers support a "Do Not Track" feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Website does not currently change the way it operates based upon detection of a "Do Not Track" or similar signal.

Social Media Integration
Our Websites may, from time to time, contain links to and from social media platforms. When you use these links, we may collect additional information from or about you, such as your screen names, profile picture, contract information, contact list, and the profile pictures of your contacts, through the social media platform. Please be advised that social media platforms may also collect information from you. We do not have control over the collection, use and sharing practices of social media platforms. We therefore encourage you to review their usage and disclosure policies and practices, including their data security practices, before using the social media platforms.

How Do We Protect Your Information?
The security of your information is important to us. That is why we take commercially reasonable steps to ensure there are adequate physical, technical, and administrative safeguards applied to your information, consistent with applicable law.

How Long Do We Keep Your Information?
We keep your information for as long as necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to nature of the information subject to disposal, consistent with applicable law.

Cookie Statement
Our Websites may, from time to time, use cookies or related technologies. These technologies are generally used to support the functionality of our Websites and to ensure consistent and effective communication with you. This technology provides a better experience when you use our Websites. You may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior, such as the length of time they are stored. If you disable cookies, please be aware that some of the features of our Websites may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising, you may visit the following sites:

Notice of Financial Interest
To learn more about our discount and rewards programs, and how the collection of your information is related to those programs, please see our Rewards Program Terms of Use.

Your Choices
We provide you the ability to exercise certain controls and choices regarding our collection, use, storage, and sharing of your personal information.

  • Right to Correct. You have a right to correct any personal information we have collected about or from you.
  • Right to Know. You may request, up to two times a year, that we disclose: (1) the categories of information we have collected from and about you in the 12 months prior to the date of your request; (2) the categories of sources from which we have collected that information; (3) the business or commercial purpose for collecting or sharing that information; (4) the categories of third parties with whom we have shared that information; and (5) the specific pieces of information collected during that timeframe.
  • Right to Delete. You may request that we delete your information, subject to certain exceptions as permitted under applicable law.
  • Right to Anti-Discrimination. We will not discriminate against you for exercising your rights set forth under this section.
  • Process To Submit A Request. In order to submit a request to correct, know or delete, you may e-mail us at CustomerService@nsgrocery.com with the subject line "PRIVACY REQUEST" or call toll-free at 1-800-286-8444. You may also designate an authorized agent to submit a request on your behalf by submitting such request through the above e-mail address and toll-free telephone number.
  • Verification Method. In order to ensure that your personal information is not disclosed to unauthorized parties, and to protect against fraud, we will verify your identity before responding to your request. To do that, we will use a reasonable method based on the type, sensitivity, and value of the personal information requested, including but not limited to matching the identifying information provided in your request with the information we have on file about you. Depending on the sensitivity of the personal information requested, we may also utilize more stringent verification methods to verify your identity, including but not limited to requesting additional information from you and/or requiring you to sign a declaration under penalty of perjury.

Children
Our Websites are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 13 for any reason.

International Jurisdictions
Our Websites are hosted and offered in the US, and is subject to applicable US federal, state, and local law. If you are accessing and/or using our Websites from another country, please be advised that you may be transferring your information to us in the US, and you consent to that transfer and use of your information in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable US federal, state, and local laws concerning your access and/or use of the Websites and any additional agreements with us. If your access and/or use our Websites, you will be subject to the laws and/or regulations of any jurisdiction regarding the use of the Internet, including the collection, use, or disclosure of your information, and if any such use and/or access would be unlawful in said jurisdiction, you may not access and/or use the Websites.

Changes To Our Privacy Policy
We may change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected on this page, and where appropriate and consistent with applicable law provided to you in another method. The last updated date will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. You should regularly check this page for any changes to this Privacy Policy. YOUR CONTINUED ACCESS AND/OR USE OF THE WEBSITES, SERVICES, OR YOUR CONTINUED COMMUNICATIONS WITH US AFTER THE UPDATED PRIVACY POLICY HAS BEEN POSTED WILL REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY, AS UPDATED.

Contact Us
If you have any concerns with this Privacy Policy, please let us know! Email us at CustomerService@nsgrocery.com.